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TERMS AND CONDITIONS

Terms and Conditions are enforced to assure project completion in a timely manner in an attempt to avoid minimal delays. Day Dream Design Firm maximizes its right to manage every client project with regard to respecting every individual's schedule in pursuit of guaranteeing conclusive satisfaction. 

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  • Brand Questionnaire must be sent before the scheduled Start Date as outlined in the Proposal Process Timeline. If Client should fail to provide completed Brand Questionnaire for submission by the submission deadline, Official Start Date will be reschedule before commencing services.   ​

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  • Apart from the initial Logo Presentation, a non-negotiable maximum of up to two Logo concepts will be available for revision according to Logo Suite Development. The final decision to provide additional logo concepts would be at the discretion of Day Dream Design Firm and is dependent upon the circumstantial reasoning of the revision requests as all Logo designs are in alignment with the strategy of the brand. Revisions of the determined Logo concept will be open for requested changes up until the appropriate Friday as outlined in the Proposal Process Timeline.​

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  • There will be a maximum of 3 Brand Board concepts provided for revision. Revisions of the determined Brand Board concept will be open for requested changes up until the appropriate Friday as outlined in the Proposal Process Timeline.

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  • The Proposal Process Timeline stipulates that all revision requests for Logo Development and Brand Board Development end by the appropriate Friday. No further changes will be applied after that allocated date in accordance with the Official Start Date as outlined in the Proposal Process Timeline; If Client is unavailable for the Feedback Review Session as outlined in the Proposal Process Timeline, a $65 rescheduling fee will incur unless otherwise negotiated prior to beginning the project. If Client must reschedule the Feedback Review Session to another week outside of the determined week, as outlined in the Proposal Process Timeline, a $65 rescheduling fee will incur. The respective project will be considered suspended until payment has been remitted in full. 

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  • Marketing Material revisions end by the appropriate Friday outline in the Proposal Process Timeline; There will be a maximum of 2 design concepts provided, if absolutely necessary, and client has expressed in written form total dissatisfaction with the initial design concept. 

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  • Individual Marketing Material projects are considered abandoned if Client chooses to omit the determined project for completion; Marketing Material must be determined by the scheduled Feedback Review Session as outlined in the Proposal Process Timeline.

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  • The Brand Guidelines Document is composed based on a compilation of previously approved projects as outlined in the Proposal Process Timeline. Brand Guidelines will not be eligible for revisions and the document is submitted in approved status; If Client is unavailable for the Brand Guidelines Review Session as outlined in the Proposal Process Timeline, a $65 rescheduling fee will incur unless otherwise negotiated prior to beginning the project. If Client must reschedule the Brand Guidelines Review Session to another week outside of the determined week, as outlined in the Proposal Process Timeline, a $65 rescheduling fee will incur. The respective project will be considered suspended until payment has been remitted in full. 

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  • Failure to pay for services rendered as agreed upon based on the Day Dream Design Firm Contract will result in the suspension of Client's account and suspension of access to all deliverables until the Client’s account is brought current. [Refer to Contract section Cancellation/Project Abandonment for further explanation]

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  • If the Client's account remains suspended for more than 14 consecutive days, including weekend days, a $250 fee will incur to reactivate services in accordance with the current status of the project and individual project tasks as outlined in the Proposal Process Timeline.

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  • If Client does not communicate necessary revision requests and/or approvals in accordance with the Process Timeline for more than 14 consecutive days, including weekend days. In that case, Client's account will be suspended and will incur suspension of access to all deliverables.  A $250 fee will incur to reactivate services in accordance with the current status of the project and individual project tasks as outlined in the Proposal Process Timeline. Project will be considered suspended until payment has been remitted in full. 

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  • All abandoned projects left in suspension status for more than 90 days will be permanently removed from our database and records with no refunds available. 

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